CUSTOMER SERVICE

Check out the size guide for the garment you are interested in, or contact our customer care team who can assist you:

 Email: shasadavies@gmail.com

Unfortunately, online orders are not able to be returned to a boutique.

Please consider Final Sale purchases carefully as items marked as “Final sale” cannot be returned or exchanged (subject to the Australian consumer Law).
 

Please Note: Due to Covid 19 our shipping may be delayed.

Domestic shipping and International shipping

 Domestic shipping is free of charge with Australia post shipping on order of $350 and above. 
We do not ship to P.O. Boxes.

 International orders are ship via DHL for an additional fee. Shasada Australia is not responsible for any duties, taxes, or any other fees assessed for international shipping, Shasada Australia also not responsible for delays or other issue that may arise when shipping internationally. A tracking number will be sent to you via email. All orders require a signature upon delivery.

Please be aware that the buyer is solely responsible for the acceptance of the order upon delivery.  Shasada Australia is not responsible for any lost packages or delays in delivery.